call +91-120-3613800 mail info@xsinfosol.com

Smart Callbox: Enterprise IP PBX for the Modern Workplace

Replace legacy PBX infrastructure with a scalable, software-defined IP PBX - unified calling, voicemail, call recording, IVR integration, and multi-location support on a single platform.

Request Assessment Explore Capabilities

Consolidated Telephony Infrastructure

Smart Callbox is an enterprise IP PBX (Internet Protocol Private Branch Exchange) platform developed by XS Infosol Pvt. Ltd. Smart Callbox replaces traditional hardware-based PBX systems with software-defined telephony infrastructure supporting SIP trunking, extension management, call recording, voicemail-to-email, IVR integration, call queuing, and multi-location deployment. It is designed for enterprises, contact centers, and multi-branch organizations seeking to consolidate telephony infrastructure under a single, manageable platform.

Core Capabilities

person_add

Extension Management

Define unlimited extensions across physical locations, remote workers, and mobile devices. Hotdesking support for shared workstation environments.

person_add
settings_input_component

SIP Trunk Integration

Connect to any SIP-compliant carrier for inbound and outbound calling. Multi-carrier support for redundancy and cost optimization.

settings_input_component
record_voice_over

Call Recording

Automatic recording of all inbound and outbound calls. Encrypted storage with access control by role. Search and playback through the management interface.

record_voice_over
account_tree

IVR Integration

Native integration with Smart IVR for inbound call handling, automated self-service, and skills-based routing to extensions or queues.

account_tree
mail

Voicemail-to-Email

Voicemail messages transcribed and delivered to extension owner's email. Never miss a message regardless of device or location.

mail
hub

Multi-Location Support

Single platform managing extensions across headquarters, branch offices, and remote workers. Inter-office calling at zero PSTN cost.

hub
analytics

Call Analytics

Call volume, answer rate, duration, missed calls, and agent utilization - per extension, queue, department, or location.

analytics

Frequently Asked Questions

A traditional PBX (Private Branch Exchange) routes calls using dedicated hardware and copper telephone lines. An IP PBX routes calls over an IP network (internet or LAN) using VoIP technology, eliminating the need for dedicated hardware and enabling advanced features like call recording, voicemail-to-email, and remote working.
Yes. XS Infosol's implementation team handles the migration from legacy PBX to Smart Callbox in a phased approach - typically running both systems in parallel during transition to ensure zero service disruption.
close

Hi there! 👋 Need help exploring our enterprise stack? Ask our assistant!

XS Infosol logo

XS Infosol Assistant

Online
close